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Sabtu, 21 Desember 2013

Order Letter & Complaint Letter



Order Letter

Order Letter is Otherwise known as an order letter, a letter of order is a document that confirms the details of a purchase of goods or services from one party to another. It usually includes more information about what you are ordering, like quantity, model number, or color, the payment terms, and the matter in which the products are to be shipped. When the recipient receives this letter, they will process the order and send the merchandise.
There are two ways to make an order letter:
 
*Using the form
 
The contents of the order form letter:
1.Number
2.Item
3.Jumlah
4.Type Product
5.Unit Price
6.Number
7.Delivery date
8.Payment Terms
 
*Without using forms 

My Order Letter Example :



Complaint Letter



Function of a complaint ( complaint letter ) is to change the situation is unacceptable. Write a letter takes more time than make a phone call. A person who gains a letter this complaint, they really read it. Unlike volce mail that is often neglected. A letter to the business, often written complaint organization, government agencies, schools and the news department of. A letter complaint
( complain letter ) that is effective need to: 

1 ) a brief
2 ) authoritatif
3 ) factual
4 ) the constructive
5 ) friendly letter benefits of the main complaints is explained that your problem.

Very important that complaints in a clear manner describe problem and tell the receiving party to be responsible. Write without rambling. Described fact without anger. Next, give way out to the receiver. Offer possible solution to this problem. Make a plausible, as asking to refund or credit. While parties are found in tempera.
 
My Complaint Letter Example :



Okay, that's my order & complaint letter. 
Thx ... :)

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